How can I get in touch with a Renter
Once a renter books your vehicle, you'll have access to their mobile number in the trip details. This allows you to easily get in touch with them.
Here are some tips for effective communication:
📱Phone calls, WhatsApp, or SMS: You can use the renter's mobile number to communicate through phone calls, WhatsApp, or SMS, based on your preference and what works best for both parties.
🚨 Respect Otto's Communication Policy: It's important to adhere to Otto's Communication Policy, which outlines the guidelines and best practices for communication between hosts and renters. You can find the policy here.
Remember, clear and timely communication can enhance the rental experience for both you and the renter.